Privacy Policy

Effective date August 28. 2018

This policy describes the types of data we collect through our website, how we use it, who we share it with, your rights regarding the information we collect, and how to contact us about our practices and policies. This policy does not apply to any 3rd party services that we use on our website. For information about the policies of the 3rd party services that we use, we refer to their privacy policy.

Data we collect about you

When you register for an account on our website, we collect your:

  • First name and last name
  • Email address
  • Residential country.

We collect this information so we can contact you if there is any issues or misunderstandings regarding your order or payment, and for account purposes on our website.

When you visit our website, we collect information about:

  • Browser and device data, such as IP address, device type, operating system name, the language of your device, browser name, and
  • Usage data, such as what pages you visit, how much time you spent on each page, what links you clicked and the page that led you to our website.

We collect this information for statistical purposes and we use Google Analytics to analyze your use of our website and to diagnose technical issues.

BiochemNordic does not collect or store your payment details. All payment related information is handled by Stripe, please refer to their privacy policy.

Who we share your data with

BiochemNordic does not sell, rent or give access to your data to anyone outside of the 3rd parties listed below:

  • Stripe: Your Email address to link your payment to your account.
  • Our service provider can access information about your IP address, device type, browser name and version, time and date for your visit.
  • Google Analytics receives information about your IP address, device type, operating system name, the language of your device, browser name, and Usage data, such as what pages you visit, how much time you spent on each page, what links you clicked and the page that led you to our website. Please refer to their privacy policy for more information.
  • MailChimp: Receives your email address, when you subscribe to our newsletter, please refer to their privacy policy for more information.
  • Our website administrator can access your account information in case of account errors
 

How long do we store your data

BiochemNordic stores your information for as long as it is necessary to conduct business with you. Our hosting provider stores information about your visit up to 7 days after you last visited our site. If you no longer wish to do business with us, all your data is removed from our website and backup archives after 30 days.

 

Your rights

You have the right to gain access to your personal information at any time. All the information BiochemNordic stores about you, can be accessed on your account/profile page.

You have the right to have your personal information deleted at any time. Deleting your account will also delete all the information we store about you.

You have the right to revoke your consent regarding your personal data. To revoke your consent you must delete your account information. If you do no longer want to receive our newsletter, you can unsubscribe from it by clicking the unsubscribe link at the bottom of the newsletter.

In order to exercise your rights, you may contact us at contact@biochemnordic.com. You can also contact us if you have any questions regarding this policy. If our response to you is not to your satisfaction, you must contact the data protection agency for your country.

 

Security of your account information

We make reasonable efforts to secure your account information and our communication with you. Since we cannot guarantee that your information is 100% secure, you must contact us immediately at contact@biochemnordic.com if you believe that your account is being misused or has been compromised.

BiochemNordic is based in the EU, and all our data collection, processing and storing is done in accordance to the EU General Data Protection Regulation of May 25. 2018. If you are not an EU citizen, we make no difference in how we handle or protect your data.

 

Updates to this policy

We may change this policy at any time if it is necessary for the services we use or the way we process or store your information. If we change the policy, we will notify you about the changes via the Email address you have shared with us. The date the policy was last changed, will always be at the top of the policy.

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